ABOUT ALITOVE

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ABOUT ALITOVE

ALITOVE is a pioneer in smart home solutions, specializing in LED lighting, home appliances, and IoT systems. Since 2017, we've been redefining personalized and enjoyable living experiences through continuous innovation. From ambient lighting to smart electronics, ALITOVE designs, produces, and delivers products that make life smarter and more connected.

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support@alitove.com

SHOP 185 G/F, HANG WAI IND. CENTRE, NO.6 KIN TAI ST,
TUEN MUN, N.T.
HONGKONG

Welcome to ALITOVE Brand! Before you make a purchase of our products, please carefully read the following Purchase Terms & Conditions. These terms and conditions outline your rights and obligations with respect to Alitove. By making a purchase of our products, you agree to comply with these terms and conditions. If you do not agree with these terms and conditions, please refrain from making any purchases.

1. Product Information

We strive to provide accurate and comprehensive product information on our website and sales platforms. However, we shall not be liable for any errors or omissions on the website. If you have any questions during the purchasing process, feel free to contact our customer service team.

2. Ordering & Payment

2.1 Placing an Order: You can place an order to purchase our products through our website or designated sales platforms. Before submitting your order, please ensure that your personal information and shipping address are accurate.

2.2 Pricing: The prices of the products and applicable taxes and shipping fees will be visible during the checkout process. Please review the total amount before placing the order.

2.3 Payment: We accept specified payment methods, such as credit cards, debit cards, or other electronic payment methods. Please ensure that your payment information is accurate and that you have sufficient funds to complete the purchase.

3. Shipping & Delivery

3.1 Shipping Time: We will process and ship your order as soon as possible. Shipping times may vary depending on product availability and transportation times.

3.2 Delivery Address: Please ensure that you provide an accurate and detailed delivery address to ensure successful delivery of your order. We shall not be liable for any delivery delays or failures due to incorrect addresses provided.

3.3 Receipt Confirmation: Upon receiving your order, please promptly inspect the products for any damages or missing items. If there are any issues, please contact us within a reasonable time after receiving the order.

4. Returns & Refunds

4.1 Return Policy: We accept returns that comply with our return policy. Please contact us as soon as possible after receiving your order to learn about the return policy and process.

4.2 Refunds: Once we confirm and accept your return request, we will arrange the refund in accordance with our return policy. The refund will be returned to the original payment method used for the purchase.

5. Warranty & Customer Service

5.1 Warranty Policy: We provide warranty services that comply with our warranty policy. Please review the warranty terms and conditions of the products before making a purchase.

5.2 Customer Service: If you have any questions or concerns about the products, please do not hesitate to contact our customer service team. We are dedicated to providing assistance and solutions to ensure your satisfaction.

6. Intellectual Property

6.1 Alitove Brand owns the intellectual property rights of its products. Your purchase of the products does not grant you any rights to use, copy, modify, or resell the intellectual property of the products.

7. Revision of Terms

7.1 Alitove Brand reserves the right to modify these terms and conditions at any time. Any modifications will be effective immediately after the changes are made, and we will notify buyers through appropriate channels.

8. Applicable Law & Jurisdiction

8.1 These terms and conditions shall be governed by applicable laws and subject to the jurisdiction of the relevant courts.

By making a purchase of Alitove Brand products, you acknowledge that you have read, understood, and agreed to comply with the above Purchase Terms & Conditions.

Please ensure that you carefully read and understand these terms and conditions before making any purchase. If you have any questions or need further clarification on any content, please contact our customer service team. Thank you for choosing Alitove Brand products; we look forward to providing you with an exceptional shopping experience!

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Terms & Conditions

1. Product Information

2. Ordering & Payment

3. Shipping & Delivery

4. Returns & Refunds

5. Warranty & Customer Service

6. Intellectual Property

7. Revision of Terms

8. Applicable Law & Jurisdiction

TRENDING NOW

Popular Products